Support
Questions? We've got you.
Most things are covered below. If you don't find what you need, email us directly.
What is DuetWallet?
DuetWallet is a couples finance app built around a weekly twenty-minute Money Date — a guided conversation that keeps both partners aligned on spending, saving, and what's next.
Is DuetWallet free?
DuetWallet includes a 7-day free trial with full access. Pricing details are shown on the App Store when the app launches.
When is DuetWallet launching?
Summer 2026. Join the waitlist on the homepage and we'll email you the day it goes live on the App Store.
What platforms does DuetWallet support?
DuetWallet is launching on iOS first (iPhone, iPad). Android is on the roadmap but not in v1.
Does my partner need an account?
Yes. DuetWallet is built for two. After you sign up, you'll send your partner an invite — they create their own account and the two of you are paired into a shared household.
Can we use DuetWallet without sharing all our money?
Absolutely. DuetWallet uses three envelopes: Ours (shared expenses), Yours (your personal spending), and Theirs (your partner's personal spending). Personal envelopes stay private to each partner.
Do you sell my data?
No. We don't sell, share, or rent your data to anyone — ever. We do use Aptabase, an EU-hosted analytics tool, to count anonymous events (which features get used, where people drop in onboarding) — but it never sees your name, email, transaction descriptions, or exact amounts. No advertising, no fingerprinting, no cross-app tracking.
How is my financial data stored?
Your transactions live in a local SQLite database on each phone, encrypted at rest. We sync between you and your partner through our secure backend over HTTPS. You can export everything to CSV or PDF anytime.
What if I cancel?
You can cancel anytime in iOS Settings → Apple ID → Subscriptions. Your data stays on your phone; you can keep using DuetWallet in read-only mode and export anytime.
I have a question or feedback. How do I reach you?
Email support@duetwallet.com and you'll get a real reply from a human.
Still stuck?
Email support@duetwallet.com